Hotel Review: Hyatt The Pike Long Beach

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Reading up on Hyatt The Pike in Long Beach before arriving, it said there was no valet and that guests had to park in a parking garage across the street.

Pulling up to the hotel which was located on a quiet street, I found that it wasn’t a big deal at all. There was a loading zone if I wanted to drop people off, but the parking garage was close.

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So close I had to maybe walk 50 steps, and overnight parking was just $7. I’d take that over the high prices of valet any day.

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Walking inside I saw some holiday decorations that made the place look festive.

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There were some rocking chairs in the lobby by the check-in desk and even though they were empty when I was checking in, they were both occupied the next morning when checking-out.

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To get my bearings in the area, there was a helpful map at the front desk which pointed out some key tourist spots as well as some jogging paths.

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There were also books near the counter with information about Long Beach restaurants and attractions.

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As I was checking in I saw some complimentary mint water. I had used a confirmed suite upgrade at the time of booking so i already knew what type of room to expect. The Hyatt agent I had booked with had also told me that the highest floor that was available for the night I was there was 4 (there are 8 total), so I wouldn’t be disappointed.

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The check in host was friendly, and joked that he likes to give upgrades to Diamonds when rooms are available. Since I had already been blocked in a room though I wasn’t sure if he’d say the same next time but he had a good attitude.

The guest room hallways were lit by regular overhead lights, but every few feet there was also soft lighting provided by way of a whimsical “lamp” affixed to the wall.

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The room number was backlit, which made it easier to find.

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Just inside the door I saw the room through rose-colored glasses or rather, a glass partition with a pinkish hue.

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There was an adjoining door which I usually don’t like, but there was never any noise from that room so it may have been thankfully vacant.

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Rather than an afterthought, the desk seemed to fit perfectly in the area it was in.

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A serene picture hung above the desk.

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There was a coffee maker along with some glasses.

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Three outlets were on the desk, next to the phone.

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The minibar was a weighted drawer, and as I pulled it out to get a picture the Captain Morgan fell over. Oops. There were no other bottles of water in the room so I took the one from the minibar…and found it had already been opened and probably refilled with tap water by a previous guest. I called down to the front desk, they agreed not to charge me for the rum and sent someone up with a couple bottles of water I could have.

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There was also a weighted fridge of drinks, which had a convenient shelf just above that was great for chilling my personal food and drinks.

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The desk lamp gave off just the right amount of light.

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The TV swiveled so that it could be watched from either the sitting room or the bedroom.

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The backside of the TV had writing on it, but it could only be read by spinning it around to see it in the mirror in the bedroom.

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I’m a bit of a dork and thought it was fun.

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I adjusted the thermostat settings and suddenly there was a loud whooshing sound. Nothing was wrong with the air conditioner, but it sure was noisy.

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The sitting room furniture was not terribly comfortable. When I sat down in the armchair, I found that the cushion was too low so that the armrests ended up being too high for my arms. The cushion felt as though it had feathers inside, so when I sat down it was hard and flat rather than soft and cushiony.

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The couch wasn’t much better. It had an armrest only on one side, I couldn’t find a sitting position that felt comfortable for a long period of time, and the two cushions dipped down in the middle.

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The closet was nice, with french doors that opened quietly and enough space for my roller suitcase to be opened up inside and then the door closed.

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Closet opened up.

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A bench with additional drawer space was at the foot of the bed, and it was a convenient place for laying out clothes.

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The bathroom was large, lean and there were plenty of towels.

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There were double sinks, Kenet MD bath products and the always welcome tube of toothpaste.

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The shower was quite large.  There was the choice between rain shower and handheld, and both were located far enough away so I could turn it on without getting my arm wet. There was also a little wooden bench with an extra towel.

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The sliding bathroom door had an opaque cutout, which allowed a small bit of visibility into the room but wasn’t overly exposing like in some bathrooms.

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The bed was comfortable, and had super soft pillow cases and sheets.

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I liked the floorplan as it didn’t have any small closed off areas.

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An iHome was provided bedside, and it still had the older type of iPhone charging connection for those who have that type of phone.

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I had a view of the parking garage, which wasn’t terribly exciting. I never heard any noise from any of the rooms or the hallway, but the windows may have been single paned. Construction was going on across the street and in the wee morning hours when I was trying to sleep I could hear the beep, beep, beep of some sort of vehicle working. I could also hear car alarms go off in the parking structure, and some vehicles revving up to race around the corners.

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Back downstairs in the lobby when it was time for checkout I noticed a bar.

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Some specials had been posted in the elevator, including a well-priced champagne and a chocolately dessert drink.

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Breakfast for Diamonds was served in the restaurant just off from the lobby, though I’d chosen to take my breakfast by way of room service since $24.50 per person was covered.

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This hotel felt like an Andaz property, with some upscale touches and modern feel. I really liked that Diamond guests could order breakfast from room service and have it included up to a certain amount, or choose to have their breakfast in the restaurant as there is no club. I didn’t like how noisy the room was. I’d be willing to give this hotel another try to see if maybe it was just the room I had.

Hyatt Category 3 property. 12,000 Gold Passport points needed for a free night.

Hyatt The Pike Long Beach

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Good To Go

+ $7 self-parking was easy and convenient
+ Diamond Breakfast covered room service (up to $24.50 pp)
+ Walls were either well-insulated or guests in neighboring rooms were extremely quiet; no noise
+ Location was great

Good To Know

- Air Conditioner was very noisy
- Couch and chair seemed lower quality and were not very comfortable
- Windows didn't offer much noise protection
- Construction going on across the street

How many Magic Stars did this hotel stay earn?

 4/5 Magic Stars
  1. Jose A
    Reply

    Very good review. I live in the LA area and considered using GP points to stay at the property. I will have to check it out now. Thanks.

    • Melinda
      Reply

      Thanks for reading Jose, and hope you have a great stay!

  2. Gus
    Reply

    Great review, I have an upcoming tradeshow in the area and was considering this place. I will book it and hope they take care of me as a Diamond. Thanks for the feedback.

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