Room Service Review: Park Hyatt Vienna

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I wanted to test out the new Park Hyatt Vienna’s room service. Excited to see the new menu, I opened the leather book and immediately saw that breakfast was served 24 hours including freshly squeezed juices. They were off to a great start! I love breakfast, and sometimes when you travel you want breakfast at odd hours because your internal clock hasn’t adjusted to the new time zone yet.

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I didn’t take pictures of the whole breakfast menu, but noticed that healthy smoothies were available from morning until late evening, plus they were extremely well priced.

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I got a chuckle out of the “ham or cheese burger” and found there were lots of things on the menu that interested me.

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It was dinnertime so I took a look at the main courses.

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The evening’s selections: Ricotta Ravioli, Käsekrainer, chocolate pudding with chocolate sauce, and a scoop of homemade vanilla and honey ice cream.

Tick Tock: When I called to place the order, I was given a timeframe of 30 minutes. It took barely 24 minutes before the attendant knocked at the door. The total came to 42 EUR, (about $56, quite reasonable for two people)  including delivery fee and gratuity.
The table was quickly set up, and I was ready to dig in.

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The ricotta ravioli with mushrooms and spinach was hot and delicious. There was a slight lemony flavor to the sauce, and the portion size was just right but it was so tasty I could have easily eaten more.

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The Käsekrainer is a Viennese specialty. The pork sausage has chunks of cheese inside and must be cooked carefully so the melty cheese does not come out before it is cut or eaten.

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Traditionally the Käsekrainer is served with curry on top, accompanied by mustard, ketchup, and a piece of dark bread. One way of serving is known as the Käsekrainer Hot Dog.

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A hole is poked in one end of the bun, and sauce is inserted – sweet mustard, sharp mustard, or ketchup. Sometimes all three! A bun was provided, along with curry, mustard, sweet mustard, and ketchup.

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Even though I had only ordered one scoop of vanilla and one scoop of honey ice cream, the kitchen had given me three of each!

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I had ordered the dark chocolate pudding with chocolate sauce, and was curious what it would look like. I imagined it would be a bowl of chocolate soup, but realized when it was delivered that it was a pudding cake which made more sense!

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The cake came with berry compote, fresh whipped cream, and a vanilla sauce.

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The ice cream combined with the cake and all the sauces made for a great dessert.

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There were also some dessert sticks. A sweet, soft pepperminty stick, and a crunchy caramel chocolate one.

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Utensils – ✔
Time from call to delivery – 25 minutes ✔
Temperature of food – ✔
Correctness of order – ✔
Parting thoughts – Excellent food, well-priced, large menu…I can’t wait to order again!

Overall score – 5/5

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