Magic of Miles in Italy: Room Service Review – Park Hyatt Milan

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Trip Report Index:

1. Introduction
2. Transit Notes
3. Hotel Review: Bagni di Pisa Palace & Spa
4. Visiting Pisa
5. Visiting Lucca
6. Hotel Review: Westin Excelsior, Florence
7. Room Service Review: Westin Excelsior, Florence
8. Day in Florence
9. Hotel Review: Hotel Laurin, Santa Margherita Ligure, Italy
10. Day in Santa Margherita/Portofino area
11. Hotel Review: Park Hyatt Milan
12. Day in Milan
13. Room Service Review: Park Hyatt Milan
14. Retrospect

My Italy trip was nearing the end, but there was still time for more Italian food! Even though I was going to enjoy the Hyatt Diamond breakfast the next morning at the Park Hyatt Milan, I decided to try their room service lunch as well.

Here’s a picture of their menu, which had carefully been laid on the desk before my arrival.

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I really just wanted a pizza, but surprisingly they didn’t have any. I guess my stereotype of thinking pizza is everywhere in Italy is like thinking pie is everywhere in the US. Not much else appealed to me from the menu, but I was hungry.

A call to room service confirmed that they could make a spaghetti marinara even though it wasn’t on the menu, so I ordered one of those and a spaghetti carbonara. The total came to 40 EUR.

Tick tock: The timeframe given for order delivery was 30 minutes. After 26 minutes the door buzzed with a cheerful waiter. He set up the table quickly, I signed, and he was on his way.

Everything was presented very nicely, with silver utensils and a plant centerpiece.

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There was fresh parmesan cheese, so my hopes were high for the meal.

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The spaghetti marinara looked mouthwatering, but was salty, overcooked, and lukewarm. Ordering off the menu is always a bit of a gamble since it is something the kitchen is not continuously providing. This restaurant has one Michelin star though, so I expected the simple dish to be great.

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The spaghetti carbonara was hot, but the panchetta was a bit fatty and the noodles weren’t properly al dente either. The dish was also too salty.

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I didn’t finish the spaghetti marinara, but there was a large bread basket included. I tried a couple of the thin crispy breads.

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Delicious. I generously poured olive oil and balsamic vinegar onto the bread plate and swirled a piece of bread in it.

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The bread wasn’t warm but it was freshly made and tasty.

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Utensils – ✔
Time from call to delivery – 25 minutes ✔
Temperature of food – X (marinara wasn’t hot enough)
Correctness of order – ✔
Parting thoughts – Too expensive for a so-so lunch, especially when the bread was the best part.

Overall score – 3/5

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